How to delete your account

Effective date: 23 October 2026. Draft for attorney review.

You can delete your Insurance Tracker account at any time. You do not need to sign in to read this page, and you do not need to sign in to ask us to delete your account.

If you can sign in

1. Sign in to Insurance Tracker.
2. Open the account menu at the bottom of the sidebar. It shows "You" or your email address.
3. Choose My settings.
4. Choose Delete my account and confirm.

You are signed out right away and cannot sign in again. If you try, you will see "Your account is scheduled for deletion."

If you cannot sign in

For example, if you forgot your password or are locked out:

• Email james@ccrehomes.com from the email address on your account, with the subject "Delete my account", or
• Write to 4281 Palm Drive, La Cañada Flintridge, CA 91011 and include the email address on your account.

We confirm the request with you and complete it within 30 days.

If you are the last admin of a company

A company with other members always needs an admin. Before you delete your account, make someone else an admin in Team access, or ask us to delete the company.

If you are the only member of a company, you can delete your account in the app. You are asked to confirm a second time ("This deletes your company and all its records"), and the company and all its records are deleted together with your account, within the same 30 days.

What gets deleted

Within 30 days, we permanently delete your login and your personal information:

• your entries on company team lists
• your saved views
• your reminder settings
• your quote and offer preference
• the feedback you sent, with its screenshots, including the copies outside the app (the note in our internal feedback tracker and the feedback emails sent to our team, which we delete by hand)

Offer emails to you stop right away.

What stays with your company

Business records that belong to the company stay with it for its other members: policies, certificates, subcontractors and the certificates received from them, documents, renewal tasks and quote requests. Where one of them named you (for example who requested a quote or who reviewed a certificate), your name is replaced with "Deleted user". Items assigned to you become unassigned. The activity log keeps a note that a change was made, without your login attached.

We also keep your acceptance of the Terms of Service, without your name or email, as the record that the agreement was made. We may also keep records the law requires us to keep.

Only want to stop offer emails?

You do not need to delete your account. Use the unsubscribe link in any offer email. It works without signing in, and we honor it within 10 business days (in practice, right away). You can also change your quote and offer preference in My settings.

Questions

Email james@ccrehomes.com or write to 4281 Palm Drive, La Cañada Flintridge, CA 91011. See our Privacy Policy for more about how we handle your information.

Terms of Service · Privacy Policy · Accessibility · How to delete your account · Coverage, renewal and reminder disclaimer